Parklane Mattresses in Lake Oswego, OR Closed now

Reviews about Parklane Mattresses

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  August 18, 2020, by Gretchen Slack
  Great working with this company! Super helpful when I've called and been in stores. We bought a 2nd, bigger mattress from them we liked the first so much. All guests say it's the most comfortable bed they've ever slept on.
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  March 15, 2020, by alex dvir
  So the story starts out with me purchasing a mattress from the downtown location over a year ago. The mattress was an all foam model that ended up not being the right fit for my body type. I called the customer service department and spoke to Jon Dwight. After speaking to him and letting him know my issues with the mattress I currently had I was told I would be taken care of. Jon was extremely knowledgeable about the different mattresses and was able to narrow down the selection to few he felt would be the most beneficial for my needs. I was told to go into a store and look around and see what felt good. I was told Parklane would come and drop off a loaner mattress so that mine could be inspected for defects. Jon's recommendations were spot on and I picked out one out of the three he recommended. The staff in the store was extremely friendly as well as very knowledgeable about the different products. I ended up picking out the Cornell and so far very pleased. After I let Jon know the Cornell felt very good he talked some more with his bosses to see if there was something that can be done even though my mattress had no defects. Jon and his crew decided to let me exchange mattresses as if I was still with in the comfort guarantee period. This is by far some of the best customer service I have ever received. The bottom line for Parklane is truly customer service and making sure the customer is happy with the product, which are all high quality.
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  May 19, 2019, by maria nguyen
  Great experience from walking through the doors to mattresses being delivered. The staff was very professional at the store and in delivering the merchandise. They even brought their own slips for walking on the carpet and took great care in cleaning the plastic and removing all the packaging as well as ensuring that their feet were clean throughout. Great Job! Also, the mattress has been wonderful! Will return to make future purchases!